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Customer Support & Success

Browse curated open source projects in this category.

15 projects
Chatwoot icon

Chatwoot

Open

An open-source customer engagement platform that unifies multiple channels, enabling businesses to provide seamless support and build lasting relationships.

15/05/2026
7,224
29,244
Formbricks icon

Formbricks

Open

Open source experience management platform for gathering user feedback on websites and apps. GDPR-compliant with self-hosting options and seamless integrations.

15/05/2026
2,251
12,229
Zammad icon

Zammad

Open

Zammad is an open-source helpdesk software that centralizes customer communications and helps deliver great service experiences efficiently.

15/05/2026
988
5,610
Fider icon

Fider

Open

A self-hosted community feedback tool that helps organizations gather, discuss, and prioritize user suggestions and feature requests.

15/05/2026
793
4,307
Freescout icon

Freescout

Open

Self-hosted email management system with shared inboxes, automation, and powerful collaboration features for efficient customer support.

11/05/2026
668
4,265
Chaskiq icon

Chaskiq

Open

Versatile messaging solution for businesses to engage customers through multiple channels, with AI-powered automation and analytics.

23/09/2025
502
3,519
featul icon

featul

Ad

Collect feedback, plan with roadmaps, and share updates all in a simple, privacy-first platform.

Visit featul
Frappe Helpdesk icon

Frappe Helpdesk

Open

Frappe Helpdesk consolidates customer issues, automates workflows, and empowers self-service to boost agent productivity and customer satisfaction.

15/05/2026
794
3,139
Usertour icon

Usertour

Open

Open-source platform for building interactive product tours, tooltips, and in-app guides to improve user engagement and feature adoption without complex coding

16/05/2026
128
2,036
LogChimp icon

LogChimp

Open

Collect, organize, and prioritize user feedback to build better products. Self-hosted solution for seamless feature request management.

12/05/2026
205
1,088
Cossistant icon

Cossistant

Open

Open-source support platform combining AI and human agents. React components with shadcn/ui design philosophy, styled with Tailwind CSS for NextJS apps.

13/05/2026
37
659
ClearFlask icon

ClearFlask

Open

ClearFlask is an open-source platform for collecting, analyzing, and acting on customer feedback to drive product development.

03/05/2026
42
440
Tiledesk icon

Tiledesk

Open

AI-enhanced live chat platform for seamless customer engagement, featuring chatbots, multichannel support, and advanced analytics.

15/05/2026
134
316
SAMA icon

SAMA

Open

Open source chat server with end-to-end encryption, clustering support, and comprehensive messaging features for building real-time communication apps

14/05/2026
12
154
Reflet icon

Reflet

Collect feedback, prioritize with AI-powered voting, and share transparent roadmaps. Build products users love with automated triage and seamless integration.

14/05/2026
0
22
UserTourKit icon

UserTourKit

Headless React tour library with WCAG 2.1 AA accessibility, TypeScript support, and pre-styled components. Under 8KB gzipped with full customization control.

15/05/2026
0
3